nugget Ice maker countertop

My machine suddenly stopped making ice. What happened?

This is likely the overload protection kicking in. Turn the unit off, wait 30 minutes, then power it back on and let it run continuously for 30 minutes — it should resume making a full batch of ice.
Why does it occasionally make a chirping noise while running?

This is usually caused by mineral buildup from the water. We recommend a deep clean using the included citric acid cleaner.
Why is ice production so slow?

If the unit was just turned on, the compressor needs a few minutes to start cooling. Let it run for 30–60 minutes to see if normal ice production begins.
How long does the ice stay frozen in the basket? Can I store it in the freezer?

In the Basket: Ice melts over time, but the machine automatically replenishes it to ensure a fresh supply. In the Freezer: Yes! For long-term storage, For long-term storage, transfer ice

【Fast Ice-Making & Delicious Nugget Ice】The ice makers countertop with high-performance cooling technology delivers the first batch of crunchy, soft and fresh pebbles in just 6 minutes. With a 1.5L water tank, a removable 1.6-pound ice basket and a stainless steel ice scoop, this pebble ice makers countertop produces up to 35 lbs of ice per day. Perfect for high-demand use whether you're hosting a family gathering or enjoying daily refreshments.
【Chewable & Crunchable Nugget Ice】The pellet ice maker produces perfectly textured pellet ice that's soft yet satisfyingly crunchy. Its delightful crunchiness arises from compacted, layered ice flakes, boasting a slow melt, soft, airy, and gently chewable. These porous pebbles absorb the essence of your cocktails, sodas, or iced coffee, ensuring the last bite is as flavorful as the first sip like no other ice.
【Self-Cleaning & Ultra-Quiet】The nugget ice maker machine features a food-grade interior and an intuitive one-touch self-cleaning mode by pressing and holding the ICE/CLEAN button for 5 seconds. We include 10 premium descaling packets to keep your ice pure and odor-free. It also operates at less than 45dB—quieter than a library. Engineered for open-concept homes and executive offices, it provides a tranquil environment while maintaining a constant supply of fresh, crystal-clear ice.
【Smart Indicator & Effortless Operation】The ice maker allows all users to easily make ice with a single touch. Features an intuitive touch and a clear front-panel indicator lights of different colors corresponding to various working statuses such as ice full and water shortage alerts. Making it an ideal choice for worry-free ice making. And a supporting drain hose ensures stable water outflow and prevents accidental water leakage for worry-free use.
【Architectural Space-Saving Design】Standing at a compact 12.8" tall, this nugget ice maker countertop is tailored to fit seamlessly on any countertop. Its slim footprint reclaims your countertop space without compromising on aesthetic or performance. You can take this ice maker wherever you go and enjoy frozen treats with your friends and family at homes, offices, RV and kitchens.

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